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855-427-2736
Real LIFE help from real LIVE people

Our goal is to provide support and guidance to everyone in need of support.

If you are struggling as a parent, caregiver, child, or youth, the helpline is here as a dedicated resource for those seeking immediate support and guidance 24 hours a day, 7 days a week.

Whether you are in the midst of a personal challenge or just need someone to talk to, the Helpline’s dedicated specialists are always ready to assist.
Call, text or live chat. Always free. Always human.
Always ready to listen.
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A new study in the Journal of Technology in Human Services found that:
85%
of Parents Express a More Positive or Solution Focused Attitude After Calling the Helpline1
Parents Anonymous® Groups prevent child abuse and neglect by 2
63%
1

Reduces social isolation, anxiety, stress, and depression

2

Enhances resilience, parenting, and family functioning

3

Mitigates the impact and prevents adverse childhood experiences

4

Restores hope, confidence, and well-being

READ MORE
1. Harris et al., Journal of Technology in Human Services (2025)
2. Burnson et al, Children & Youth Service Review (2021)
THE HELPLINE
works because Counselors are consistently caring and non-judgemental and are trained to use Evidence-based practices that actually help in moments of stress.

Ilhan, A.O., Harris, E.C., and Oygur, I. (2026) Computational User Research for a Public Helpline for Continuous Service Improvement: Parents Anonymous® as a Service Ecosystem

READ MORE

Asking for Help is a Sign of Strength®

I sent a chat to the Helpline. I had experienced a difficult situation and didn’t know where to turn. The specialist listened to me, provided guidance, and helped me take the next step toward getting the support I needed.
-19-year-old female
Attending Online Parents Anonymous® Groups has helped my husband and me reconnect with hope for our family’s future.
-other of five
I called the Helpline after my 14-year-old daughter acted out aggressively, and I didn’t know what to do. Talking to a specialist helped me process the situation, and I was able to join a Spanish Online Parents Anonymous® Group later that evening.
-Mother of two
I texted the Helpline because I was feeling overwhelmed about going to school. The specialist stayed on the line with me until I arrived, which gave me the reassurance I needed to face the day.
-14-year-old teen
After COVID-19, my daughter’s behavior changed drastically. The Helpline provided a space where I could talk through my concerns and create a plan that led to positive changes for both of us.
-Father of one
I called the Helpline after my younger sister attempted to harm herself. I was nervous and unsure what to do. The specialist helped me stay calm and guided me through calling 911, which saved my sister’s life.
-Young adult
I was struggling with stress and afraid to leave my house due to COVID-19. The Helpline specialist helped me find ways to manage my fear and regain confidence.
-Grandmother of one
I reached out because I was scared to tell my parents about a personal issue. After speaking with the Helpline specialist, I felt supported and ready to have that conversation.
- 9-year-old girl
When my husband’s work hours were cut, I worried about feeding my children. Speaking with a Helpline specialist in Spanish made me feel heard, and they quickly connected me with a local food bank.
-Anonymous

Helpline Testimonials

Dr. Lisa and Congresswoman Norma Torres (BtS Podcast)

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The National Parent & Youth HelplineTM is supported by the Administration for Children and Families (ACF) of the United States (U.S.) Department of Health and Human Services (HHS) as part of a financial assistance award totaling $2,000,000 with 100 percent funded by ACF/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACF/HHS, or the U.S. Government. For more information, please visit the ACF website, Administrative and National Policy Requirements.

© 2026 National Parent & Youth Helpline